電子郵件常作為職場人在日常工作中交流的重要工具，在職場中，我們甚至?xí)o法避免地接觸到英文郵件，要想寫出一封專業(yè)的英文郵件，只依靠一部分常用的句子是遠(yuǎn)遠(yuǎn)不夠的，這里我們我們就通過8個點(diǎn)告訴職場新手如何寫出一封漂亮的英文郵件。

1. Never say “just”

不要用“just”這個詞

作者先介紹了當(dāng)初給供應(yīng)商電話用“just”被上級批評。

I once had a boss who overheard me on the phone to a vendorsaying, “I was just calling up to ask…” She stood over me for the rest of thecall, and when I got off the phone the first thing she said to me was “You’renever ‘just’ doing anything. You’re doing it. No just.”

“just”是一個非正式語，充滿了乞求甚至道歉的感覺。包括寫郵件不要出現(xiàn)I’m just emailing to see if youhave those reports”這種描述。

She told me that “just” was wishy-washy, and not authoritative,making me seem like I was somehow apologizing for whatever question I had. Shesaid that in business, it was unnecessary to make apologies when working with aclient for a mutually beneficial goal. And she’s right. Saying “just” in anemail (i.e., “I’m just emailing to see if you have those reports”) sounds a lotlike a passive apology for asking for a perfectly normal thing to ask for in aprofessional context. It’s like your mom caught you with your hand in thecookie jar and you stammer out an “I was just looking to see what was inthere…” The fix here is simple: go back over your emails and delete anysuperfluous “just” (i.e. “I’m emailing to see if you have those reports.”)

2. Spell correctly

不要有錯別字

這是必須的。錯別字會讓你這個人顯得懶惰、粗心。尤其注意千萬不要把對方名字寫錯。作者從來不答復(fù)把她名字都寫錯的郵件。好在現(xiàn)在有很多輸入法是帶拼寫識別的，記得啟用。

This is a no brainer. Spelling mistakes, whether they’re theresult of you genuinely not knowing how to spell or simply because you werebeing lazy and mistyped something, make you look stupid, and are clearly verybad. Fortunately, computers are equipped with a nifty little thing that checksspelling for you. Also, pay extra attention to PROPER NOUNS, for the love ofLinkedIn. You don’t want to spell the name of a HR person or a company you’reseeking employment from wrong in an email. As someone who has had to trawlthrough emails to employ people in the past, trust that I never replied toanyone who spelled my name wrong (“Cat” or “Kate”? Next!), regardless of howgood their resume was, probably because I never bothered to read past themisspell in the first line of their email.

3. Use as few words as possible

別瞎BB廢話多

特別中國人寫英文郵件容易廢話多，還覺得語法很漂亮。大多數(shù)職場人的郵件都很多，沒空聽你那精彩的人生故事，而是希望盡可能快地了解郵件意圖。這里舉了個例子。

Just be concise. No one wants your life story in an email.Everyone appreciates being able to get through their emails as quickly aspossible. Make one sentence statements about what you’re looking for. Forinstance:

Hello,

I’m emailing to see if you have those reports.

Please send them through at your earliest convenience.

We also need to schedule a meeting. How is Tuesday at 4pm for you?

Best,

Kat

誰都不愿意看到，明明幾句話的內(nèi)容，被展開到好幾個篇章。這也是為何我們越來越少打工作電話——對話都廢時間啊親！

Too often, people will extrapolate what could be said in fourlines into four meaty paragraphs. There’s no need for lengthy prose in email.People are busy, and need to digest information quickly. This is why we don’tcall each other at work any more: No one has ten minutes to spend inconversation over something that only takes one sentence of text to convey.Likewise, no one has ten minutes to spend deciphering convoluted, unclearemails.

4. Start a new paragraph for each new point

新的要點(diǎn)就另起段落

每個任務(wù)要點(diǎn)都要另起段落，實際上英文郵件一個段落不要超過兩句句子。如果你要說的事情需要長篇大論，你最好還是打電話給對方。否則你可能為此不停地在收發(fā)郵件。

Each new task point should be a new paragraph. As above, eachparagraph should be no more than two short sentences. If something requireslong passages of explanation, that’s probably a good indication that it needs avocal conversation rather than an email. I can’t stress enough: With the volumeof emails sent and received in the average person’s day, the briefer andclearer you can be, the better.

5. Use the rich text formatting option

用富文本寫郵件

比如你的郵件有超鏈接，最好不要把長長的地址整個貼過來，而是用郵件超鏈接功能。適當(dāng)?shù)呐虐婺茏屶]件更優(yōu)美，界面體驗更友好（大多數(shù)郵箱都支持html書寫），但也不要玩過頭用激進(jìn)的字體和顏色。

If you have a link, don’t just copy and past the URL into youremail. LINK YOUR TEXT. It’s neater, looks nicer, and shows that you know whatyou’re doing, as opposed to looking like some hack who copies and pastes URLsinto emails. Don’t be that person. It’s 2015. Use the rich textformatting option in your email to make your formatting look good. Italicizetitles. Underline addresses. Don’t go overboard (no fancy colors or crazyfonts, dear god), but definitely use the tools at your disposal to make youremail appear both user friendly and the work of a person with above paremailing skills (and by default, intelligence).

6. Have a signature

簽名一定要正式

姓名、職務(wù)、郵箱、電話、傳真、公司LOGO什么的。

Go to your settings and make an email signature. It should includeyour name, and depending on your profession, a contact phone number, link toyour Twitter, and/or a few links to sites of relevance to you and whatever yourjob is. If you do something visual, have a logo, or the logo associated to yourjob. For instance, my signature says:

Kat George

@kat_george

Bustle | [and a few other sites I write for, separated with these| and all linked]

7. Proofread

核對工作

發(fā)郵件不是跑步比賽比誰手快。寫完郵件把整個郵件都檢查仔細(xì)，從標(biāo)題到附件到正文到簽名。

This is simple, and you’re probably offended by how obvious it is,BUT I WOULDN’T HAVE TO SAY IT IF MORE OF YOU WOULD DO IT. It’s simple: beforeyou send anything out, read it again. If it’s an especially important email,like a job application, see if one of your friends or family members will giveit a once-over for you too. If you can’t do that, save the email as a draft,and walk away from it for ten minutes. You’ll be surprised at the clarityyou’ll have after giving yourself a break from whatever you’re writing andcoming back to it with fresh eyes. Remember: when it comes to important andwork-related emails, it’s not always a race to get it out as fast as you can,but rather, an exercise in precision.

8. Always be nice

用語要友好

無論你跟誰發(fā)郵件，態(tài)度都一定要友好。消極情緒的詞匯會在郵件中放大，因為對方并不是聽著你說出消極的詞匯，看到你比較友好的表情。記住，你在寫郵件時候內(nèi)心可能是讀出來的，但讀者只是從文字里獲取你的思想。如果你確實要批評某人，同時要記得鼓勵他做的好的地方。

No matter who you’re emailing or what it’s about, be nice. Evenwhen you’re complaining about a service you’ve received, it will always work inyour favor to start with something like “I am a loyal customer and big fan ofyour brand. Lately, I have been disappointed because…” Aggression can come offexceptionally aggressive in email, because you don’t have the benefit of yournegative words being tempered by a gentle voice or sympathetic facial s.Remember that people aren’t reading what you’re writing in the tone youintended, but in the tone they set in their head, which is almost always goingto be far more dramatic than you could’ve anticipated. If you’re reprimandingsomeone at work, be sure to also mention their good qualities. If you’resending a tough email to a friend, remind them that you love them beforegetting into the nitty-gritty. Don’t make apologies—but do include positivestatements with negative ones to promote diplomacy. And do your best to neverstart conversations off on the wrong foot.

9. For the love of God, do not use emoji in professional emails

看在上帝的份上，別在郵件里插表情！

Unless you’re emailing your boyfriend or your mom, DO NOT USEEMOJI. Whether it’s a fancy iPhone emoji or a makeshift colon and bracketsmiley face, nothing makes you look less professional than including emojis inyour email. If you feel the urge to emoji in a professional email, Gchat thefollowing to your best friend a thousand times to get it out of your system。

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必克英語在線培訓(xùn)，固定老師一對一，系統(tǒng)培訓(xùn)，
聽說讀寫層層突破，英語學(xué)習(xí)之路全程陪伴！

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